Acceptable Use Policy

This policy explains how Canner's resources — especially “unlimited” bandwidth on paid plans — may be used. It exists to keep the platform fast and fair for everyone, and to prevent fraud and abuse. It mirrors the acceptable-use terms of our infrastructure provider; we never promise more than they allow.

Unlimited bandwidth

Bandwidth on the Live and Dedicated plans is unlimited for the normal operation of a website or web application. “Normal operation” means serving your app's pages, assets, and API responses to its users. The Starter plan has a generous 250 GB / month soft cap that exists only to catch abuse — ordinary projects will never reach it.

What unlimited bandwidth may not be used for

• Operating a general-purpose file-storage, backup, archive, or download mirror.
• Running a media-streaming service, or using Canner as a CDN / hot-linking offload for content served elsewhere.
• Cryptocurrency mining or distributed computing unrelated to your app.
• Sending unsolicited bulk email (spam) or operating an open mail relay.
• Hosting illegal, infringing, or malicious content, including malware distribution and phishing.

Content we don't host

Separately from how much of the platform you use, some things we don't host at all, regardless of plan:

• Online gambling, betting, casino, lottery, or sweepstakes sites — including affiliate and landing pages promoting them. This applies whether or not the operator is licensed somewhere; if you hold a licence and believe your use is lawful in Canada, contact us before deploying and get written approval.
• Networks of near-identical sites built for search ranking rather than for people: doorway pages, link farms, private blog networks, and bulk affiliate microsites.
• Content that impersonates another business, product, or person, including sign-in pages that imitate a service you don't operate.
• Sexually explicit material, and any content sexualising minors — the latter is reported to authorities without notice.

Accounts created to deploy these at volume are suspended and their sites taken offline without notice. We don't warn first when the pattern is unambiguous: a network of throwaway sites has no legitimate operation to disrupt.

Shared resources & fair use

Compute, memory, and disk are shared across tenants. An account whose consumption disproportionately degrades service for others may be asked to move to the Dedicated plan, or be rate-limited. CPU is allocated on a fair-share basis: under contention, a busy app is slowed rather than cut off — your project keeps running.

Enforcement

We review accounts with anomalous usage for fraud and abuse. Where possible we'll contact you first and give you a chance to adjust; egregious or sustained abuse may be throttled or suspended without notice. We act in good faith and proportionately.

Found something hosted on Canner that violates this policy? Report it — no account needed, and anonymous reports are accepted.

Questions

Not sure whether your use case fits? Ask us before you build — hello@canner.ca. See also our Terms of Service.