Empower · Solutions

Canner for Healthcare.

Patient data belongs in Canada. So do the tools your clinic builds to manage it.

Canner hosts intake forms, patient portals, and internal clinic tools on Canadian-owned infrastructure in Quebec — health information stays under Canadian and provincial privacy law.

Health information is the most sensitive personal data there is, and the most regulated — covered by PIPEDA, Quebec’s Law 25, and the provincial health-privacy statutes: Ontario’s PHIPA, Alberta’s HIA, Saskatchewan’s HIPA, Manitoba’s PHIA, and Nova Scotia’s PHIA among them. Clinics and allied-health practices increasingly want their own small tools: patient intake, booking, follow-up reminders, an AI scribe. Building them is now easy; hosting them safely is the question. A US-hosted app puts patient data within reach of the CLOUD Act. Canner keeps it in Montreal, on Canadian-owned infrastructure.

The most regulated data there is

Patient information is subject to provincial health-privacy law — PHIPA, HIA, HIPA, PHIA depending on the province — on top of PIPEDA and Law 25, with mandatory breach reporting to the provincial Information and Privacy Commissioner. Cross-border exposure isn’t a paperwork detail — it’s a serious liability.

SaaS sprawl and shadow IT

Staff adopt US tools to fill gaps in the EMR. Each one is a new data-residency question, and few clinics have the bandwidth to vet them all.

Clinics aren’t software shops

Small teams, no DevOps. They need somewhere to host a tool that’s simple to use and safe by default — not a cloud console with a hundred switches.

Patient intake & booking

Deploy a secure intake form or booking tool that writes to a Postgres database hosted in Montreal, served over HTTPS with automatic TLS.

Internal clinic dashboards

Scheduling, inventory, reporting, referral tracking — build them as small apps behind a private URL or a custom domain your staff use.

AI scribe & triage helpers

Host an AI helper with your LLM API key kept server-side, so patient text is processed by your Canadian server rather than an unvetted US SaaS.

Restore points and retention you control

Choose how far back clinic data can be rolled (point-in-time recovery on a dedicated instance, $9/mo), keep encrypted backups with keys destroyed on delete, copy them to your own bucket, and give analysts a read-only role.

Canner is 100% Canadian-owned and hosts solely in Montreal, Quebec — not subject to the US CLOUD Act. That gives you a clean data-residency story for PIPEDA, Law 25, and provincial health-privacy requirements. A signed Data Processing Agreement and a data-residency attestation are available for your privacy file (with the Compliance add-on ($29/mo)). You remain the custodian responsible for your application’s own privacy controls; Canner provides the Canadian foundation it runs on.

  • Is patient data kept in Canada?

    Yes. Compute and managed Postgres both run in Montreal, and Canner has no US affiliate — so there is no CLOUD Act exposure.

  • Can we sign a DPA?

    Yes — a DPA and a data-residency attestation come with the Compliance add-on ($29/mo), along with your audit log.

  • Who is responsible for app-level compliance?

    You are, as the custodian of the data. Canner provides Canadian-owned, Quebec-hosted infrastructure and the paperwork to evidence residency; how your app handles consent and access is yours to design.

  • Do we need developers?

    Not necessarily. Simple tools can be deployed by drag-and-drop; developers get GitHub push-to-deploy and a CLI. Either way it goes live over HTTPS in Montreal.

  • Can we restore the database to a point in time, and who controls retention?

    Yes. Add the dedicated instance ($9/mo per project) and you get point-in-time recovery with a window you choose, from 1 to 35 days. You restore any moment into a new database, never over the live one. Scheduled backups on every plan use a retention you set, and each backup is encrypted with its own key, destroyed when the backup is deleted. You can also copy backups to an S3-compatible bucket you own. Canner runs in a single region in Montreal, without automatic failover.

Build without the sovereignty headache.

Tell us about your use case and we’ll help you scope it — from a single internal tool to a firm-wide rollout. For detailed or regulated projects, this reaches our team directly.

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